Our Purpose

"At Tees and Smoke, we're dedicated to serving those who have served our country. Our mission is to provide a platform for veterans to connect, heal, and thrive through the game of golf. We host annual golf tournaments, for veterans and others, where they can come together, share camaraderie, and enjoy a day of recreation and relaxation. These events not only provide a much-needed break from the challenges of everyday life but also offer a chance for veterans to rebuild relationships, forge new connections, and experience a sense of community and belonging. Through our golf tournaments, we also raise critical funds to support veteran-centric initiatives, including mental health services, employment programs, and housing assistance. By combining golf, camaraderie, and philanthropy, we aim to make a meaningful difference in the lives of our nation's heroes, honoring their service and sacrifice while empowering them to overcome the unique challenges they face."

Refund Policy

Ticket Refunds

All ticket sales are final, but we offer refunds up to one week prior to the event date, subject to processing fees.

Refund Details

Eligibility: Refunds are available for tickets purchased through our website or authorized ticket sellers.
Timeframe: Refunds can be requested up to 7 days before the event start date.
Processing Fees: A processing fee will be deducted from the refund amount. The fee amount varies depending on the payment method and ticket price.

How to Request a Refund

Online: Log in to your account on our website and follow the refund request process.
Contact Us: Reach out to our customer support team via email or phone to initiate the refund process.

Refund Processing

Timeline: Refunds will be processed within 3-5 business days after receiving your request.
Original Payment Method: Refunds will be issued to the original payment method.

Exceptions

No Refunds After Deadline: No refunds will be issued for tickets requested after the one-week deadline.
Non-Transferable: Refunds will only be issued to the original purchaser.

Terms and Conditions

By accessing and using the Tees and Smoke website, you agree to be bound by these terms and conditions. You acknowledge that you have read, understood, and accepted our policies regarding ticket sales, refunds, and privacy. If you have any questions or concerns about these terms or any aspect of our website, please contact James Woods at james.woods@teesandsmoke.org. We reserve the right to modify these terms and conditions at any time, and your continued use of the website constitutes your acceptance of any changes.

Privacy Policy

At Tees and Smoke, we are committed to protecting the privacy and security of your personal information. This privacy policy outlines our practices regarding the collection, use, and disclosure of your data. Information We Collect

Donor Information: Name, address, email, phone number, and donation history.
Volunteer Information: Contact information, skills, and availability.
Event Participants: Name, contact information, and event details.
Website Data: IP address, browser type, and usage patterns.

How We Use Your Information

Donor Stewardship: To process donations, send acknowledgments, and provide updates on our work.
Volunteer Management: To communicate with volunteers, manage schedules, and recognize contributions.
Event Management: To coordinate events, send reminders, and share relevant information.
Fundraising and Marketing: To share stories, updates, and opportunities to support our mission.

Data Sharing and Protection

Internal Use: Your information is shared only with authorized personnel.
Service Providers: We may share data with vendors who help us operate, such as email service providers.
Security Measures: We implement industry-standard security measures to protect your data.

Your Rights

Access: You can request access to your personal data.
Correction: You can request corrections to inaccurate data.
Opt-out: You can opt-out of communications or data collection.

Contact Us If you have questions or concerns about our privacy policy, please contact us at James.woods@teesandsmoke.org . Updates We may update this policy periodically. Changes will be posted on our website. By interacting with us, you acknowledge that you have read and understood this privacy policy. Additional Considerations

Our Founder

James Woods

"I'm a native Texan, born in Houston, but raised in California as the youngest of 11 children. Growing up in a low-income household, I knew firsthand the struggles of making ends meet, but it was those challenges that ignited a fire within me to help others. For 21 years, I've dedicated my career to serving as a registered emergency nurse, with a significant portion of that time spent at the VA hospital, where I've had the privilege of caring for our nation's heroes. My passion for supporting Veterans stems from a personal promise I made to my late uncle, Horace Kelly Jr., retired Marine, to do everything in my power to make a positive impact on Veterans lives. This promise has driven me to go above and beyond, striving to provide compassionate care, advocacy, and support to those who have bravely served our country. Through my experiences, I've come to understand the importance of community, resilience, and the unwavering commitment to helping others, values that guide me in both my personal and professional life."

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